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Frequently asked questions
What does StoreGlance actually check?+

Editorial featuring across all 171 App Store storefronts, checked every day, plus your top chart position in each one. Every placement it finds is kept, so an app you add later still shows its earlier placements.

Do I need an account?+

No email, no password. The app creates an anonymous account for your watchlist on first use. Signing out in Settings erases it, so keep that in mind: there is nothing to sign back into, but your subscription belongs to your Apple ID and comes back on the next launch.

When do I get the notification?+

Minutes after the daily read of the storefront that picked your app up. Allow notifications in the app (Settings → Notifications, or the card on Today). One push per new placement, nothing else.

I have RCKit. Do I pay twice?+

No. An active RCKit subscription includes StoreGlance. In RCKit, open Settings → StoreGlance and tap Open StoreGlance, or paste the subscription id into StoreGlance's "Have RCKit?" sheet. The link is checked with RCKit's records and re-checked daily.

How do I cancel my subscription?+

Subscriptions are managed by Apple. Go to iOS Settings → [your name] → Subscriptions, select StoreGlance, and tap Cancel Subscription. You keep access until the end of the current period. For refunds, use reportaproblem.apple.com.

How do I restore my purchase on a new iPhone?+

Sign into the same Apple ID you bought with, open StoreGlance, and tap Restore on the paywall or in Settings → Restore Purchases. The app tells you whether it found the purchase.